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About us
Vine International suites & resorts
What we do
Vine International Resorts and Suites is set up to deliver luxurious and people-centered hospitality with harmonious blend of comfort, elegance. We offer our clients exceptional and comfortable accommodation, facilitate wedding hosting, and conferences. Our commitment to excellence is unwavering as we strive to create unforgettable experiences for our guests, exceeding their expectations at every turn.
At VHG, we believe in the power of superior customer service as the cornerstone of our operations. Through a culture of professionalism, transparency, integrity, and accountability, we aim to build lasting relationships with our guests based on trust and mutual respect. We take pride in understanding and anticipating the unique needs and preferences of everyone, ensuring that every interaction with our team is personalized and memorable.
Our Core Values
Six reasons to book your stay with us
Customer Service Excellence
Our value is in providing exceptional customer service. This is a top priority for all our employees. This includes being attentive to guest needs, friendly and approachable, and going above and beyond to ensure guest satisfaction.
Professionalism
Our employees are committed to always maintaining a high level of professionalism. This includes being punctual, well-groomed, and polite in all interactions with guests and colleagues.
Teamwork
Collaboration and teamwork are essential in the hospitality industry. Our employees are committed and willing to work together and support each other to ensure the smooth operation of the hotel
Attention to Detail
We believe in giving attention to detail, and our employees strive to maintain this standard. From cleanliness to guest preferences, we pay attention to the little things that can make a big difference in the guest experience.
Adaptability
The hospitality industry is fast-paced and ever-changing. Our employees are equipped to adapt to new situations quickly and effectively, whether it's a last-minute guest request or a sudden change in staffing.
Integrity and Honesty
We value and strive for integrity and honesty, and this is reflected in our interactions with guests and colleagues. This includes being transparent about our policies and practices and handling guest information with care and confidentiality.
Our Mission
Hospitality & Comfort
Our mission is not just to meet but to exceed the highest standards of hospitality, providing a welcoming and inclusive environment where every guest feels valued and appreciated. We are dedicated to continuous improvement, innovation, and sustainability, seeking to enhance the well-being of our guests, employees, and the communities we serve.
With a deep-rooted passion for hospitality and a relentless pursuit of perfection, Vine House Group is committed to being a beacon of excellence in the industry, setting new benchmarks for quality, service, and customer satisfaction. We invite you to experience the Vine House difference and discover a world of luxury, comfort, and unparalleled service that will leave a lasting impression on your heart and soul.”
How we stand apart?
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